Customer Support & Contact Info

I bought a digital product and I can’t find it. Where is it?

Log into your account using the link in the sidebar. Click on “view my products” and then click on which program you’d like to view or download.

Can I download videos to my iPad/iPhone?

No. While you can download our videos to your PC and synch with your iDevice via an application like iTunes or Dropbox, Apple's mobile operating system (iOS) does not allow you to download directly to your device.

How do I open my e-book?

You need an e-reader to open an electronic book. On a computer, there are many options, such as Calibre, Mobi Pocket Reader, Stanza Desktop, and Sumatra PDF. On mobile devices, iBooks (on iOS) or Kindle are the most commonly used apps. Also on mobile devices, the folder will need to be unzipped first with an app such as iZip, then opened in the reader app of your choice. Please note, you have two different formats of the book; if you use a Kindle app, choose the file that ends in .mobi, and if you use iBooks, choose the file ending in .epub.

What is your return exchange policy?

We hope you find your purchases helpful! If you’re not satisfied, you may return any physical product up to 30 days from the date you purchased it.

Digital products are not refundable.

Please keep the emailed receipt for all orders, in case you need to return or exchange. Any product you return must be in the same condition in which you received it and in the original packaging.

Shipping costs are non-refundable. You will be responsible for paying the return shipping costs.

For returns, the cost of shipping will be deducted from your refund.
To return an item, package it carefully and enclose this form (click here to print).

Mail to:
Nutritious Movement Returns
P.O. Box 482
Carlsborg, WA 98324

If you have any questions on how to return your item to us, please email info@nutritiousmovement.com.

How can I find a practitioner?

Find a map of our certified instructors here.

Can I purchase bulk books at wholesale pricing for my office or classroom?

For Simple Steps to Foot Pain Relief, please contact aida@benbellabooks.com.

For all other books, please contact customerservice@cardinalpub.com.

What is your privacy policy?

You can find that here!

Our Contact Information

Nutritious Movement
PO Box 482
Carlsborg, WA 98324

Phone: 360-406-0062

Speaking Engagements

If you would like Katy to speak at your live event, please include as much information as possible, so that we can best consider your request. Please note: Katy is not currently doing any online summit presentations. Email melissa-fitpr@verizon.net.

Media Inquiries

For print, radio, or other interviews, please include as much information as possible, including deadlines, so Katy can best consider your inquiry.
Email melissa-fitpr@verizon.net.

Podcast Guests

While the Move Your DNA podcast currently features guest interviews, guests were pre-planned and booked based on a series of interviews chosen for a specific purpose. We are not currently accepting guest requests or booking guests, but we do appreciate your interest.

Private Exercise Sessions

Katy is not currently offering private sessions or personal advice. Please see our Find an Instructor page to find a local or Skype instructor who can easily assist you!

Product Reviews

While Katy greatly appreciates you’ve created something amazing, she doesn’t review or accept free products.

Book contributions

It takes a lot to write a book and Katy is happy to support authors however she can, as time permits. Please note, she requests you have a familiarity with her work—enough to know that having a blurb from her makes sense for your book—and also that you send a paper copy for review. Email help@nutritiousmovement.com.

Research Contributions

Katy is happy to contribute ideas or review your academic work as time permits, but her own work precludes her from brainstorming on your behalf. Please send the ideas you’d like her to consider feeding back on!