Customer Support & Contact Info

I bought an e-book or video, how do I access it?

1. Log into to your account by clicking on the three small horizontal bars at the top right corner of any Nutritious Movement webpage and a menu will drop down. At the top of the menu is a button which reads Log Into My Classes. Logging in will take you to your dashboard.
2. From your dashboard, click on View My Videos to locate the title of the desired item and click on it.
3. On the next screen, again click View to stream and/or download the item.

Can I download books or videos to my iDevice (iPad or iPhone)?

No. While you can download our books and videos to your computer and synch with your iDevice via an application like iTunes or Dropbox, Apple's mobile operating system (iOS) does not allow you to download directly to your iDevice.

How do I open my e-book?

You need an ereader application to open an ebook. For a pc, there are many free options such as Calibre and Icecream EPUB reader. Macs & Apple iDevices come preloaded with an ereader called iBooks. Kindle, an e-reader device from Amazon, also provides its application for pcs, macs, and most mobile devices.

If you want to read your new ebook on your iDevice (iPad or iPhone), you’ll have to first download it to your computer and then synch to your iDevice via an app like iTunes or Dropbox. Apple's mobile operating system (iOS) does not allow you to download directly to your iDevice.

On a non-Apple mobile device, you’ll need a special application that can unzip the file containing the two formats (.mobi and .epub) for any book you order from us. ZArchiver is one such free application.

Please note, you’ll receive two formats for any ebook you order from us. If you use a Kindle app, choose the file that ends in .mobi; and if you use iBooks or any other ereader, choose the file ending in .epub.

If you run into problems, please reach out to help@nutritiousmovement.com and we’ll help if we can.

What is your return exchange policy?

We hope you find your purchases helpful! If you’re not satisfied, you may return any physical product up to 30 days from the date you purchased it.

Digital products are not refundable.

Please keep the emailed receipt for all orders, in case you need to return or exchange. Any product you return must be in the same condition in which you received it and in the original packaging.

Shipping costs are non-refundable. You will be responsible for paying the return shipping costs.

For returns, the cost of shipping will be deducted from your refund.
To return an item, package it carefully and enclose this form (click here to print).

Mail to:
Nutritious Movement Returns
P.O. Box 482
Carlsborg, WA 98324

If you have any questions on how to return your item to us, please email help@nutritiousmovement.com.

How can I find a practitioner?

Find a map of our certified instructors here.

Can I purchase bulk books at wholesale pricing for my office or classroom?

For Simple Steps to Foot Pain Relief, please contact aida@benbellabooks.com.

For all other books, please contact Barbara Carter at Cardinal Publishers Group:

customerservice@cardinalpub.com
317-352-8200 local
800-296-0481 toll free

2402 N. Shadeland Ave., Suite A
Indianapolis, IN 46219

What is your privacy policy?

You can find that here!

Our Contact Information

Nutritious Movement
PO Box 482
Carlsborg, WA 98324

help@nutritiousmovement.com

Phone: 360-406-0062

What if I have a question about any of the exercises, or modifications, or contraindications?

Katy answers questions once a month for the Virtual Studio Members. Subscribers can submit queries anytime from their Virtual Studio page. We are not able to assist with individual exercise instruction via email, but we’d love to refer you to our program graduates who do offer online one-on-one assistance.

Speaking Engagements

If you would like Katy to speak at your live event, please include as much information as possible, so that we can best consider your request. Please note: Katy is not currently doing any online summit presentations. Email media@nutritiousmovement.com.

Media Inquiries

For print, radio, or other interviews, please include as much information as possible, including deadlines, so Katy can best consider your inquiry.
Email media@nutritiousmovement.com.

Podcast Guests

Move Your DNA podcast guests are pre-planned and booked based on a series of interviews chosen for a specific purpose. We are not currently accepting guest requests or booking guests, but we do appreciate your interest.

Private Exercise Sessions

Katy is not currently offering private sessions or personal advice. Please see our Find an Instructor page to find a local or Skype instructor who can easily assist you!

Product Reviews

While Katy greatly appreciates you’ve created something amazing, she doesn’t review or accept free products.

Book contributions

It takes a lot to write a book and Katy is happy to support authors however she can, as time permits. Please note, she requests you have a familiarity with her work—enough to know that having a blurb from her makes sense for your book—and also that you send a paper copy for review. Email help@nutritiousmovement.com.

Research Contributions

Katy is happy to contribute ideas or review your academic work as time permits, but her own work precludes her from brainstorming on your behalf. Please send the ideas you’d like her to consider feeding back on!